Error Codes

These response codes provide a more detailed description of any problems which may have occurred with an API.

Code	Message
1	retailerId not found in authorization
2	Informed Content-Type header is not allowed
3	Invalid Query
4	Request payload invalid

Code	Message
100	Audience not found
101	Only one file allowed
102	file exceeded 6 MB limit
103	Invalid audience in base64
104	Unsupported file, here are the allowed files: [csv]
105	Exceeded limit of 100000 rows.
106	The file structure is invalid
107	No imports for the informed audience
108	There is import in progress for the informed audience. Please try again in a few moments
109	There is pending import for the informed audience. Please try again in a few moments
110	There is only import failure for the informed audience
111	No ready import for informed audience
112	No audience validation data for the provided import
113	Parameter "tokenDefinitions" is required for dynamic audience type
114	Parameter "type" is required for application/json content-type
115	Parameter "audience" not allowed for dynamic audiences
116	Static type not allowed for application/json content-type
117	Dynamic type not allowed for multipart/form-data content-type
118	Parameter "file" is required for static type audience
119	Only dynamic audience allow to adding contacts
120	Invalid contacts JSON
121	Audience provided is not from campaign provided
122	Invalid tokenDefinitions attribute
123	Only audience with error
124	Audience type cannot be changed
125	Unable to update audience while the campaign associated with that audience is in progress

Code	Message
200	Campaign not found
201	Campaign channel already exists
202	Campaign its already progress
203	Invalid campaign status for scheduling
204	Campaign with static audience can only dispatch test
205	Campaign invalid status finish
206	Platform type already exists
207	Missing contacts to dispatch
208	The limit for test contacts is 5
209	The limit for contacts is 50
210	Invalid context json value format
211	Context total max side exceeded
212	The context token is reserved to add data to dispatched messages and cannot be used as a token definition
213	The context token is reserved to add data to dispatched messages and cannot be used as a column of provided file
214	Campaign does not have a segmented audience
215	Campaign status is already
216	It is not possible to update the status of a finalized or archived campaign
217	Activation and Deactivation allowed only for campaigns with reactive audience
218	Segment is mandatory for recurring campaigns
219	The "activateOnCreate" field is only allowed for campaigns of type recurring
220	Failed to create router rule. Invalid rule type, expected BOT
221	Campaign status is archived

Code	Message
300	Campaign Channel not found
301	The tokens are invalid
302	Informed Integration is not ready
303	Informed Integration not found
304	Should be informed one token of type image for template type IMAGE
305	Token attribute isFixed for type image should be true
306	Invalid tokens quantity
307	Should be informed one token of type video for template type VIDEO
308	Token attribute isFixed for type document should be true
309	Should be informed one token of type document for template type DOCUMENT
310	Token attribute isFixed for type video should be true
311	Informed Template is not ready
312	Informed template not found

Code	Message
400	Invalid schedule date
410	Schedule not found
411	No schedule found to cancel
412	The limit provided exceeds the total number of dispatch available for scheduling
413	Unable to update campaign audience with existing dispatches
414	Unable to update campaigns scheduled to dispatch in the next minute
415	Unable to update scheduled to dispatch in the next minute
416	Cannot remove limit of a schedule. It must be cancelled
417	There is another schedule without limit
420	Invalid phone number
421	Invalid cron expression
422	Failed to create a recurring schedule because the campaign already has a non-recurring schedule. A campaign cannot have both types of schedules. Please remove the existing non-recurring schedule before adding a recurring one.
423	Campaign must have reactive audience when schedule type is recurring
424	Recurring schedules with overlap
425	Campaigns with reactive audience cannot have non-recurring schedules
426	Resource could not be found
427	Unable to validate schedule payload
428	Unable to get the CDP token
429	The number of hours in the timetable exceeds the limit of 50 items.
430	The hours in the timetable must be in the format "HH:mm".
431	The number of weekdays in the timetable exceeds the limit of 7 items.
432	The weekdays in the timetable must be between 1 and 7.
433	Each schedule must have either a cron expression or a timetable
434	Only schedules with SCHEDULED or PAUSED status can be updated or deleted

Code	Message
600	Dispatch not found

Code	Message
700	Invalid query
701	Limit cannot be greater than 100
702	Campaign name already exists
703	Invalid filter key expression
704	Invalid key data for filter
705	Invalid campaign index

Code	Message
800	Invalid rule type. Expected BOT.
801	Rule not found.