Guides

How to change an OmniChat order status

API Order management

To change the order status in OmniChat, you must call the statusChange API as shown in the example below:

curl --location 'https://orders-api.omni.chat/v2/orders/{ORDER_ID}/statusChange' \
--header 'Bearer {{x-api-secret}}' \
--header 'Content-Type: application/json' \
--data '{
    "responsible": "personResponsible",
    "status": "ORDER_GATEWAY_PROVISIONED",
    "message": "Pedido aprovisionado com sucesso!",
    "orderGwId": "12345" // ID do pedido criado no ERP
}'

Note: You can use this api to update the order to the following statuses:

• ORDER_GATEWAY_PROVISIONED

• PACKAGED

• PARTIALLY_SHIPPED

• SHIPPED

• DELIVERED

• CANCELLED