Guides

Information needed to place an order

Order overview

Product:

• Quantity: Number of units of the desired product.
• Variation: If the product has different options, specify which variation you want (color, size, model, etc.).
• Other Details: Any additional information needed to select the correct product.

Delivery address:

• Full name: Purchase recipient's name.
• Address: Street, number, complement, neighborhood.
• City: Name of the city where the delivery must take place.
• State: Recipient's state or region.
• CEP: Postal Address Code.
• Country: Country where the recipient resides, if it is an international e-commerce.
• Telephone: Telephone number to contact in case of need during delivery.
• Freight amount: The freight amount is the additional fee charged for delivering the products.
• Delivery time: The delivery time is the estimated time for the products to arrive at the specified address.
• Delivery method: The delivery method is the way in which the products will be sent to the recipient

Discount:

• Coupon: If a discount coupon is available, you must enter the coupon code to apply the discount.
• Voucher: If you have a voucher, inform the corresponding number or code to use it.

Form of payment:

• Payment options: Inform the desired payment method, such as credit card, bank slip, bank transfer, among others.
• Billing account: If the e-commerce allows different billing accounts, provide the information necessary to issue the invoice (CNPJ/CPF, full name or company name).

Payment Information:

• Type of document: Inform if it is CPF (Individual Taxpayer Registration) or CNPJ (National Corporate Taxpayer Registration).
• Document number: Corresponding document number (CPF or CNPJ).
• Customer's full name: Buyer's full name, as recorded on the identification document.
• Email: Customer's email address to receive purchase notifications and tracking information, if applicable.
• Date of birth: Customer's date of birth, for validation and identification purposes.