Guides

How to sync my order with OmniChat

API Order management

Sync delivery, discount, shipping

To synchronize delivery, discount and shipping data with OmniChat, you must call the checkout updates API as shown in the example below:

curl --location 'https://orders-api.omni.chat/v2/orders/{ORDER_ID}/updateCheckoutData' \
--header Authorization:Bearer r:exemplodeapisecret2014 \
--header 'Content-Type: application/json' \
--data '{
    "responsible": "personResponsible",
    "selectedShippingAddress": {
        "addressLine1": "Rua Teste",
        "addressLine2": "Próximo a teste",
        "zip": "58000000",
        "number": "1",
        "recipient": "John Doe",
        "addressState": "PR",
        "city": "Curitiba",
        "suburb": "Curitiba",
        "country": "BRA"
    },
    "selectedFreight": {
        "deliveryTime": "1bd",
        "freightCost": 10,
        "shippingMethod": "SEDEX"
    },
    "discount": {
        "value": 0,
        "mode": "ABSOLUTE"
    }
}'

Request parameters

responsible

This parameter is mandatory and refers to who requested this event.

selectedShippingAddress

This parameter is optional and refers to the customer address in your checkout.

addressLine1

This parameter is mandatory.

addressLine2

This parameter is optional and refers to the address complement.

zip

This parameter is mandatory.

number

This parameter is mandatory.

recipient

This parameter is mandatory.

addressState

This parameter is mandatory.

city

This parameter is mandatory.

suburb

This parameter is mandatory.

country

This parameter is mandatory and refers to the 3-letter country code. Example: BRA (Brazil)

selectedFreight

This parameter is optional and refers to the selected freight in your checkout.

deliveryTime

This parameter is mandatory.

freightCost

This parameter is mandatory.

shippingMethod

This parameter is mandatory.

discount

This parameter is optional and refers to the discount in your checkout.

value

This parameter is mandatory.

mode

This parameter is mandatory.
Value: ABSOLUTE or PERCENTAGE

Sync items

To synchronize items with OmniChat, you must call the checkout updates API as shown in the example below:

curl --location 'https://orders-api.omni.chat/v2/orders/{ORDER_ID}/items' \
--header Authorization:Bearer r:exemplodeapisecret2014 \
--header 'Content-Type: application/json' \
--data '{
    "responsible": "personResponsible",
    "itemsToAdd": [
        {
            "quantity": 1,
            "price": 50,
            "externalProduct": true,
            "externalProductData": {
                "productReference": "testing-001",
                "service": false,
                "product": "Mouse Multilaser",
                "externalId": "mm-001",
                "detail": "teste",
                "sellerId": "amz",
                "sellerName": "amazon",
                "variant": {
                    "externalImageURL": "https://m.media-amazon.com/images/I/61cvFkNWMhL.__AC_SX300_SY300_QL70_ML2_.jpg",
                    "name": "G1 sem fio",
                    "price": 50,
                    "salePrice": 50,
                    "sellerId": "amz",
                    "sellerName": "amazon",
                    "externalId": "mm-002",
                    "erpId": "testing-001",
                    "unitMultiplier": 1
                }
            }
        }
    ],
    "itemsToUpdate": [
        {
            "objectId": "tO6SzatZzt",
            "quantity": 3
        }
    ],
    "itemsToRemove": [
        {
            "objectId": "8YRbLiCF6q"
        }
    ]
}'

Request parameters

responsible

This parameter is optional and refers to who requested this event.

itemsToAdd

This parameter is optional and refers to the items added at your checkout that are not listed in the OmniChat.

quantity

This parameter is mandatory.

price

This parameter is mandatory.

externalProduct

This parameter is mandatory and refers to whether the product is managed by an external integration.

externalProductData

This parameter is mandatory.

externalProductData.productReference

This parameter is optional and refers to the product erpId.

externalProductData.service

This parameter is mandatory.

externalProductData.product

This parameter is mandatory.

externalProductData.externalId

This parameter is mandatory.

externalProductData.detail

This parameter is mandatory.

externalProductData.sellerId

This parameter is optional.

externalProductData.sellerName

This parameter is optional.

externalProductData.variant

This parameter is mandatory.

externalProductData.variant.externalImageURL

This parameter is mandatory.

externalProductData.variant.name

This parameter is mandatory.

externalProductData.variant.price

This parameter is mandatory.

externalProductData.variant.salePrice

This parameter is mandatory.

externalProductData.variant.sellerId

This parameter is mandatory.

externalProductData.variant.sellerName

This parameter is mandatory.

externalProductData.variant.externalId

This parameter is mandatory.

externalProductData.variant.erpId

This parameter is mandatory.

externalProductData.variant.unitMultiplier

This parameter is mandatory.

itemsToUpdate

This parameter is optional.

objectId

This parameter is mandatory and refers to the item id in OmniChat.

quantity

This parameter is mandatory.

itemsToRemove

This parameter is optional.

objectId

This parameter is mandatory and refers to the item id in OmniChat.